TERMS & CONDITIONS

TERMS & CONDITION

This website (chriselleparis.com) (Site) is a shopping website where you can browse, select, and order designer clothing and accessories (Goods) from CHRISELLE PARIS (us or we). These terms of service (Terms) apply to your: access and use of the Site (including your order of Goods through the Site); and purchase of any Goods or services from any physical store operated by us.

Please read these Terms before purchasing any Goods from us (whether in store or via the Site). If you are under 18 years of age, then you must obtain your parent or guardian’s consent before accessing and using the Site. The Terms also apply to the sale of any Goods via methods other than the Site, including sales by telephone, in person, or other means, unless otherwise agreed in writing.

DISCLAMER

The information contained on the Site is provided in good faith on an "as is" basis. We do not represent or warrant the reliability, accuracy, or completeness of the information contained on the Site. To the extent permitted by law, CHRISELLE PARIS is not responsible or liable for any liabilities (direct, indirect, or consequential losses and damages) arising in any way (including without limitation negligence) for errors in, or omissions from, the information on this Site.

INTELLECTUAL PROPERTY

You: acknowledge that the copyright and other intellectual property rights subsisting in the Goods, the Site, the software, design, text, and graphics comprised in the Site, the selection and layout of the Site, and the content and materials on the Site (together, the Material) are owned by or licensed to us; must not modify, copy, adapt, store in a retrieval system, reproduce, upload, post, transmit, sell, distribute in any way, or communicate to the public any Material without our prior written consent; and must not frame or embed in another website any of the material appearing on the Site without our prior written consent.

You may: store a reproduction of the content on this Site on your local computer for the sole purpose of viewing the content and Materials; and print hard copies of the content and Materials for the sole purpose of viewing and purchasing Goods but not for any other use, including commercial use.

This Site, the Goods, and any ancillary materials or documents owned or used by CHRISELLE PARIS in connection with the sale of the Goods and promotion of its business contain registered trademarks, which are protected by law, and other branding, images, and content that constitute the intellectual property of CHRISELLE PARIS. You must not use any of the marks or trademarks appearing on the Site or our name or the names of our related bodies corporate or any of our intellectual property without our prior written consent.

COMMERCIAL USE

The sale of any Goods by CHRISELLE PARIS is strictly for personal use, and no Goods are permitted to be used by you for commercial gain of any nature. For the avoidance of doubt, you are not permitted to use any Good in any hire agreement with a third party.

You agree and acknowledge that, if you use a Good for a commercial purpose or to receive a monetary benefit, we may take legal action against you (including seeking injunctive relief from a court of competent jurisdiction).

VIRUSES

We do not claim that any information (including any files) obtained from or through this Site is free from viruses or other faults or defects. You are responsible for scanning any information for viruses.

You agree that we have no responsibility or liability to you or any other person for any loss or damage (whether direct, indirect, consequential, or economic), regardless of cause, negligence, or otherwise, which may be the direct or indirect result of any such information. If we are found to be liable, this will be limited to the cost of supplying the information again.

COMPLIANCE WITH THESE TERMS

You agree to be bound by, and comply with, these Terms by: using the Site; completing your registration through the Site; and/or obtaining or ordering Goods from us by using the Site or by any other method of sale.

CHANGES TO THESE TERMS

If you have an order that has been accepted by us, the terms and conditions that will apply to that order are the Terms that applied at the time you placed your order. We cannot vary the Terms which apply to a given order after that order is accepted by us.

Subject to the above, we may change these Terms at any time, and such modifications will be effective from the time they are posted. By continuing to use the Site after these have been modified, or by purchasing any Goods in-store after the relevant change, you agree to be bound by the changes to these Terms.

REGISTRATION

You may (but are not obliged to) complete the customer registration process through the Site before placing an order for Goods through the Site. Any personal information that you give us will be held and used by us in accordance with our Privacy Policy contained on this Site.

PLACING AN ORDER FOR GOODS

You may order Goods by selecting and submitting your order through the Site in accordance with these Terms.

Any order placed through this Site for Goods is an offer by you to purchase the particular Good for the price notified (including the delivery and other charges and taxes) at the time you place the order. We may ask you to provide additional details or require you to confirm your details to enable us to process any orders placed through the Site.

You agree to provide us with current, complete, and accurate details when asked to do so by the Site.

ACCEPTANCE OR REJECTION OF AN ORDER

We reserve the right to accept or reject your order for any reason, including (without limitation) if the requested Good is not available, if there is an error in the price or the product description posted on the Site, or in your order.

Each order placed for Goods through the Site or any other means that we accept results in a separate binding agreement between you and us for the supply of those Goods. For each order accepted by us, we will supply the Goods in that order to you in accordance with these Terms.

If we reject an order placed through the Site, we will endeavour to notify you of that rejection at the time you place the order or within a reasonable time after you submit your order.

CANCELLING AN ORDER ( BY US)

Prior to the dispatch of an order, we may cancel all or any part of an order (including any orders that we have accepted) without any liability to you for that cancellation if: the requested Goods in that order are not available; or there is an error in the price, or the product description posted on the Site or in any other sales platform in relation to the relevant Good in that order; we consider that the postage price selected in the checkout does not match the applicable price for the delivery address; your order weight exceeds our maximum postal delivery weight (in which case we will contact you to make alternative arrangements where possible); that order has been placed in breach of these Terms; we are unable to obtain authorization for payment; you fail our customer validation checks; or we believe you are generating orders for commercial gain and not personal use.

If we do so, we will endeavour to provide you with reasonable notice of that cancellation and will not charge you for the cancelled order if we cancel it before the delivery date or if you are not at fault or in breach of these Terms. If we make a decision to cancel an Order under this section, that decision is final and is made at our absolute discretion. No correspondence will be entered into in respect of our decision.

CANCELLING AN ORDER ( BY YOU)

Orders may not be cancelled once submitted via this Site or via any other method of sale. Should you wish to correct your delivery address or contact details before the order is dispatched, please contact us, and we will endeavour to assist you.

DELIVERY OF GOODS

Please see the Shipping Section of the Site for information on delivery times and costs.

PRICES, FEES AND CHARGES

The prices of Goods, delivery, and other charges displayed on this Site or available in-store are current at the time of issue; however, we reserve the right to change prices at any time before we accept an order from you.

We will charge you, and you agree to pay, the following fees and charges in relation to an order that we accept (as applicable): the purchase price of each Good that is ordered; the delivery fee for delivering the Goods to you; and any other fees and charges set out in these Terms.

All fees and charges identified in these Terms and all prices for the Goods as shown on the Site are inclusive of applicable taxes (unless otherwise indicated).

YOUR OBLIGATIONS

You covenant and warrant that: all information and data provided by you to us through the Site (including as part of the customer registration process) or otherwise is true, accurate,
complete, and up to date; the person receiving the Goods at the delivery address is authorized by you to do so; you have and will comply with all relevant laws relating to your use of the
Site and your placement of any order to us; you will ensure that your Login ID and password that are used to access the Site and the details of your account are kept in a safe and secure manner; you will promptly notify us if you are or become aware that there is or has
been unauthorized use of your Login ID and password or account, or any other security breach relating to your account; you will promptly advise us of any changes to your information provided to us as part of the customer registration process; you are responsible for any costs associated with your access to or use of the Site, including internet access fees/costs; you are responsible and liable for any person that uses your Login ID and password to order Goods through the Site; you agree that we may charge you for all Goods that we agree to supply to you that have been ordered using your Login ID and password through the Site; and you will check the labels on the Goods before use. You must not: use
the Site for any activities that breach any laws, infringe a third party’s rights, or are contrary to any relevant standards or codes; use the Site in a manner or way, or post to or transmit to or via the Site any material, which interferes with other users or our other customers or
defames, harasses, threatens, menaces, or offends any person or which prevents any other person from using or enjoying the Site; make fraudulent or speculative inquiries, purchases, or requests through the Site; use another person’s details without their permission or impersonate another person when using the Site; tamper with or hinder the operation of the Site; knowingly transmit any viruses, worms, defects, trojan horses, or similar disabling
or malicious code to the Site; use any robot, spider, site search and retrieval application, or other mechanisms to retrieve or index any portion of the Site; modify, adapt, translate, or reverse engineer any portion of the Site; remove, copy, modify, or adapt any of our intellectual property rights (including without limitation copyright, trademark, or other proprietary rights) contained in or on the Site; reformat or frame any portion of the web pages that are part of the Site; create accounts by automated means or under false or fraudulent pretences; use the Site to violate the security of any computer or other network or
engage in illegal conduct; take any action that imposes or that would, in our reasonable opinion, result in an unreasonable or disproportionately large load on our infrastructure; use
the Site other than in accordance with these Terms; or attempt any of the above acts or engage or permit another person to do any of the above acts.

WARRANTY AND LIABILITY

We accept liability for all legal guarantees and warranties expressed or implied to the transactions under applicable consumer laws, the effect of which cannot be excluded. You acknowledge and agree that use of this Site is at your sole risk. Where we are permitted by law: we do not warrant or represent the suitability of the Site or any Goods for any purpose; and we will not be liable to you for indirect and consequential loss (including without limitation for loss of revenue, loss of profits, failure to realize expected profits or savings, and any other commercial or economic loss of any kind) or loss or corruption of data, in contract, tort, under any statute or otherwise (including negligence) arising from or connected to the Site or the Goods.

To the fullest extent permitted by law, CHRISELLE PARIS, its related bodies corporate, and their officers, employees, agents, and contractors disclaim all warranties of any kind (whether express or implied) in relation to the Site and the Material and will not be liable for any direct or indirect damage (including special and/or consequential damage, such as loss of business, loss of profits, or loss of data) which results from any use or access of, or any inability to use or access the Site or the Material, even if CHRISELLE PARIS was made aware of the possibility of such damages.

Our liability to you for loss or damage of any kind arising out of these Terms or in connection with the relationship established by them is reduced to the extent (if any) that you cause or contribute to the loss or damage. This reduction applies whether our liability is in contract, tort (including negligence), under any statute or otherwise.

INDEMNITY

You indemnify us from and against all claims, actions, liabilities, costs, and expenses (including legal costs on a full indemnity basis) resulting from your failure to comply with these Terms.

RETURNS

Unless you notify us to the contrary by email within fourteen (14) days of delivery of any Goods, and such notification is confirmed by return email within fourteen (14) days of its receipt by CHRISELLE PARIS, the Goods shall be deemed to have been accepted by you.

Please see the Returns section on the Site for more information on CHRISELLE PARIS's Return Policy.

TERMINATION AND/OR SUSPENSION OF ACCOUNT

We may terminate these Terms for convenience at any time on notice to you.

Without qualifying the foregoing, we may immediately suspend, terminate, or limit your access to and use of the Site and (where relevant) your account if we reasonably suspect that you have committed a fraudulent act and/or you breach these Terms.

GENERAL PROVISIONS

If the whole or any part of a provision of these Terms is void, unenforceable, or illegal in a jurisdiction, it is severed for that jurisdiction. The remainder of these Terms have full force and effect, and the validity or enforceability of that provision in any other jurisdiction is not affected. This clause has no effect if the severance alters the basic nature of these Terms or is contrary to public policy.

These Terms are governed by the laws of [Your Jurisdiction]. Each party submits to the non-exclusive jurisdiction of the courts of that place.

CHRISELLE PARIS may collect your information (including personal information) via your use of the Site and/or purchase of Goods. Refer to the Privacy Policy, which forms part of these Terms.

PROMOTIONS AND OFFERS

We may from time to time hold seasonal promotions or other temporary offers or sales. Relevant terms and conditions apply to such offers and are set out below:

FULL-PRICED ITEMS

Items that have been purchased at full price are eligible for a refund or e-Boutique credit. Please note, we are unable to refund or credit the cost of shipping.

RETURNS

Unless you notify us to the contrary by email within fourteen (14) days of delivery of any Goods and such notification is confirmed by return email within fourteen (14) days of its receipt, the Goods shall be deemed to have been accepted by you.

Please see Returns on the Site for more information on our Return Policy.

TERMINATION AND/OR SUSPENSION OF ACCOUNT

We may terminate these Terms for convenience at any time on notice to you.

Without qualifying the foregoing, we may immediately suspend, terminate or limit your access to and use of the Site and (where relevant) your account if we reasonably suspect that you have committed a fraudulent act and/or you breach these Terms.

GENERAL PROVISIONS

These Terms are governed by the laws applicable to the location of our business operations. Each party submits to the non-exclusive jurisdiction of the courts of that place.

We may collect your information (including personal information) via your use of the Site and/or purchase of Goods. Refer to the Privacy Policy, which forms part of these Terms.

PROMOTIONS AND OFFERS

We may from time to time hold seasonal promotions or other temporary offers or sales.

Relevant terms and conditions apply to such offers and are set out below:

FULL PRICED ITEMS

Items that have been purchased at full price are eligible for a refund or e-Boutique credit. Please note, we are unable to refund or credit the cost of shipping.

Due to hygiene reasons, we do not accept returns for jewellery or swimwear.

TEMPORARY PROMOTION

Full price items included in a temporary promotion (e.g., Mid-Year Sales, Black Friday and Boxing Day Sales) are eligible to be returned for a store credit.

FINAL SALES ITEM

Items marked as FINAL SALE are priced to clear and are not eligible to be returned unless the product is not of acceptable quality, is not fit for purpose, or is different from its description as required by applicable consumer protection laws. We kindly ask you to consider this before committing to a purchase. Please note, sale markdowns cannot be retrospectively applied to previous orders.

If you have any concerns regarding an order or have received a faulty item, please email our customer service team with your order details, and we will get back to you as soon as possible.

REVIEW REWARDS

Terms and conditions apply. One use per customer. Cannot be used in conjunction with any other offer. Offer available on full price items only. Offer not valid on Gift Vouchers. Offer available Online only.

CONDITIONS OF RETURNS

To return an online purchase, items other than faulty goods must be returned within 14 days from the date of delivery for exchange, credit note, or refund.

Return item must be returned with proof of purchase from chriselleparis.com. Please take care when trying on garments.

All returned garments must be in their original condition: clean, unworn, unaltered, unwashed, and undamaged, with all tags attached, no scent or makeup stains, and in the same packaging they arrived in. Any garments that have been worn, damaged, altered, or washed will not be accepted.

Please note all products are shipped in CHRISELLE's signature fabric bag, all products must be returned in the same packaging including the fabric bag with tag still attached. If your return does not meet these criteria, we are unable to process a refund.

Once your return is received and inspected, our returns department will notify you of the status of your return if your return has been accepted. Returns that do not meet our return policy will be sent back to your purchase address.

Please consider the environment and carbon footprint of online shopping & online returns. We recommend trying on all purchased items once received, to ensure adequate time to return items if necessary.

We endeavour to process returns daily Monday – Friday but please allow up to 5 business days from the date the return parcel is received.

DEFINITIONS

Capitalized terms used are defined in these Terms.

In these terms:

Supplier: the private limited liability company Christelier Pty Limited with its registered office and principal place of business at Hong Kong, registered under the business number 74665068, and all affiliated companies;

Buyer: a natural person who does not act in the course of their profession or business and who contacts the Supplier in connection with a possible contract to be concluded or has concluded a contract with the Supplier;

Offer: any offer made by the Supplier for the sale and delivery of Products on the Website;

Order: any order placed by the Buyer for the sale and delivery of Products by the Supplier to the Buyer;

Contract: the contract concluded between the Supplier and the Buyer with respect to the sale and delivery of Products;

Product(s): the product(s) sold and/or delivered by the Supplier to the Buyer;

Parties: the Supplier and the Buyer jointly;

Website: the website www.chriselleparis.com and/or any other website used by the Supplier to run an online store, among other
things.

Liabilities: means all direct and/or indirect liability for: costs; damages; losses; claims, causes of action, accidents; injuries; deaths; law and traffic violations; and expenses including but not limited to legal fees.

Terms and Conditions: these general terms and conditions of delivery;

ACKNOWLEDGEMENT & ACCEPTANCE

By using the Website www.chriselleparis.com ("website"), you agree to be bound by these Terms and Conditions, which form a legally binding contract between you and Christelier Pty
Limited (CHRISELLE", we", us" or our") and its successors and assignees.

These Terms and Conditions, our Privacy Policy, Shipping Policy and Returns Policy are to be read together to form the whole of this agreement and will be collectively referred to as the 'Terms' and apply to all purchases made on our Website. You accept the Terms by purchasing from us.

Your purchase from the Website indicates that you have had sufficient opportunity to access the Terms and contact us with any questions, that you have read, accepted and will comply with the Terms, and that you are eighteen (18) years or older, or have the consent of a legal guardian who eighteen (18) years is or older. You must not order products or services from us if you are under eighteen (18) years of age or do not have the consent of a legal guardian who is eighteen (18) years or older. If you do not agree to these Terms and Conditions, please do not use our website.

DATE LAST MODIFIED: February, 2025