PROMOTION POLICY
Duration:
Each promotion has a start and end date, which will be clearly communicated on the website and in promotional materials.
Promotions are not valid outside the specified period.
Eligibility:
Promotions are available to all customers unless specified otherwise.Certain promotions may be exclusive to specific customer groups (e.g., new customers, loyalty program members).
Redemption:
Promotions can be redeemed by entering the provided promo code at checkout, if applicable.
Only one promo code can be used per order unless stated otherwise.
Exclusions:
Promotions may exclude certain products or categories (e.g., sale items, gift cards, specific collections).
Detailed exclusions will be outlined in the promotion's terms and conditions.
Usage Limits:
Promotions may have usage limits per customer, per household, or per order.
Promotions are non-transferable and cannot be exchanged for cash.
Combinability:
Promotions cannot be combined with other offers, discounts, or promotions unless explicitly stated.
Returns:
If items purchased with a promotion are returned, the refund will reflect the actual amount paid, taking into account the promotion.
Any free gifts or bonus items received as part of a promotion must also be returned to receive a full refund.
Misuse:
Any misuse of promotions, including creating multiple accounts to redeem offers, will result in the cancellation of orders and possible suspension of the customer's account
Percentage or Dollar-Off Discounts:
Applied to the total order value or specific items.
Minimum purchase requirements may apply.
Free Shipping:
Offered on orders that meet a minimum purchase threshold.
Applies to standard shipping rates; expedited shipping may still incur additional charges.
Seasonal and Flash Sales:
Limited-time promotions with significant discounts on selected items.
Duration and availability will be strictly adhered to.
First-Time Customer Discounts:
Special discounts for customers making their first purchase.
Typically applied as a one-time use promo code.
Website Banners:
Promotions will be prominently displayed on the homepage and relevant product pages.
Email Newsletters:
Subscribers will receive exclusive promotions and early access to sales.
Social Media:
Promotions will be shared across social media platforms to reach a wider audience.
Pop-Ups:
On-site pop-ups may be used to inform visitors of current promotions and encourage sign-ups for future offers.
Modification and Cancellation:
The Supplier reserves the right to modify or cancel promotions at any time without prior notice.
Changes will not affect orders already placed and confirmed.
Errors and Omissions:
In the event of any errors or omissions regarding promotions, the Supplier reserves the right to correct such errors and take appropriate action.
Governing Law:
All promotions are subject to the governing laws applicable to the Supplier’s business operations.
Contact Information:
Customers with questions about promotions can contact customer service for assistance.
